Enhancing Throughput on Tableau
Case Study: Enhancing Emergency Department Throughput on Tableau
- Services: Business Intelligence & Analytics
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Industry & Size: Healthcare & 13,167 employees
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Key Challenge: Meeting KPI targets for Emergency Department (ED) patient turnaround time
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BI Tools: SQL, Tableau
Headline Result: Reduced patient Length of Stay (LOS) by 5% through data-driven staffing adjustments.
Summary:
To optimize patient flow in the Emergency Department, we developed a custom heatmap using arrival and departure data to visualize patient census trends. This analysis pinpointed peak times—both days and hours—when patient volumes were highest, enabling nursing and physician assistant leadership to realign staffing to better match demand. This adjustment led to a 5% reduction in LOS, significantly improving patient throughput. Following its success, the solution was adopted across multiple institutions, boosting operational efficiency and reducing wait times hospital-wide.
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